35 ITIL Terms that You Need to Know

We want to see projects succeed, especially for teams looking to implement the best practices found in ITIL.  We have focused on a list of 35 terms that will have an impact and be applicable to the common ITIL processes. 
Why use this guide:

   Start learning key terms in ITIL

   Expand your knowledge of ITIL

   Get familiar with some common ITIL processes


35 Key Terms and Definitions



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Guide:  Understanding the ITIL Language

35 Key Terms and Definitions

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